Online inventory buying and selling platform Robinhood has been hit by a knowledge breach affecting about seven million of its prospects, the corporate revealed on Monday, November 8.

The Menlo Park, California-based firm mentioned the “data security incident” came about on Wednesday, November 3, when an unauthorized third social gathering “obtained access to a limited amount of personal information.”

Initial investigations recommend the wrongdoer tricked a buyer assist worker into giving them entry to sure buyer assist methods.

It mentioned the particular person behind the incident managed to acquire an inventory of electronic mail addresses for round 5 million folks and full names for a unique group of round two million folks.

For a extra restricted quantity of individuals believed to quantity round 310, extra private data, together with title, date of delivery, and zip code, was uncovered, with a subset of roughly 10 prospects having extra in depth account particulars revealed, Robinhood mentioned, including that it’s within the means of contacting these affected by the breach.

It mentioned it believes no Social Security numbers, checking account numbers, or debit card numbers had been uncovered and that there was no monetary loss to any prospects on account of the incident.

After it contained the intrusion, Robinhood mentioned the wrongdoer demanded an extortion cost. The firm then contacted regulation enforcement and is now analyzing the incident with the assistance of an outdoor safety agency.

“As a safety first company, we owe it to our customers to be transparent and act with integrity,” Robinhood chief safety officer Caleb Sima mentioned in message posted on the corporate’s web site. “Following a diligent review, putting the entire Robinhood community on notice of this incident now is the right thing to do.”

Robinhood was based by two Stanford graduates in 2013 with the purpose of creating investing simpler and to “democratize finance for all.”

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